Privacy Policy

The privacy of our customers is important to Vivid Imaging Solutions (referred to hereafter as "we", "our", "us", or "Vivid Imaging Solutions”). Our Privacy Policy explains how we handle your personal data when using our website (www.VividImagingSolutions.com). When you use our website, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy.


Effective Date

This Policy is effective as of 9/01/2020.


Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies; Usage Data.

We do not automatically collect personal information when you browse the Website. We only collect personally identifiable information, such as your name, address, telephone number, email address, credit card information and date of birth when you specifically and knowingly provide it to us by registering to create an account, placing an order, completing online forms, opting in to receive our newsletter and promotional offers or entering a sweepstakes, contest or drawing.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.


Automatically-Collected Information

We automatically collect non-personal information about the computer or devices (including mobile devices) you use to access the Website. For example, we may collect and store information such as your browser type, IP address, language, operating system, location of your wireless device (e.g. latitude and longitude), the state or country from which you accessed the website, unique device identifier (e.g. a UDID or IDFA on Apple devices), the pages you view, the services you use, the date and time of your visit, the websites you visited immediately before and after visiting the website, error logs and other hardware and software information. This automatically collected information does not identify and is not associated with any specific individuals. We may use third party analytics providers and technologies, including cookies and similar tools to assist in collecting this information. We may use this information to formulate statistical models about use of the website, enhance the services available through the Website for other users, and to provide you with tailored content and advertising.


Use of Your Information

We use your information for the purpose for which you provided it, and we may also use your information to enhance your user experience, create/register an account, perform website analytics, customize and personalize your advertising experience on our website, respond and fulfill your service requests, and communicate information related to your account and features of our website.

Emails and Promotional Communications Opt-in & Opt-Out

Users may voluntarily sign up on our website to receive newsletters, new features, products, promotions, services pertaining to our offerings, or other topics that may be of interest to you via email. If you no longer wish to receive promotional materials from us, you may opt out of receiving these communications by following the instructions included in each newsletter or communication or by emailing us at service@VividImagingSolutions.com.


Data Security

We meet accepted industry standards to protect the personally identifiable information that we receive from you. We encrypt data information using "SSL" secure socket layer technology throughout our website when you provide us with sensitive information (such as credit card information) on our order forms. While methods of data transmission are as secure as can be, we recommend you to contact us immediately if you believe any personally identifiable information that has been provided to us by you is conflicting this policy.


Disclosure of Your Information to Third Parties

We use third parties to complete certain services that are provided through the website, such as a shipping company to fulfill your orders, a credit card processing company to bill you for your orders, and an email service provider to send you newsletters if you opt-in to receive them. We may use Live Chat to assist you if you have questions while using our site or regarding your order and we use an applicant-management database to process employment submissions. We only share your information with these third parties to the extent that it is necessary to provide a particular service. These third parties are prohibited from using your information for other purposes.


Third Party Links and Services

The website may contain links to third-party websites including social networking websites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services to which we link. We do not endorse or make any representations about third-party websites or services. The personal information you choose to provide to such third parties, or that is collected by them, is not covered by this Policy. We strongly encourage you to read such third parties’ privacy policies.


Children Privacy

We do not knowingly market, collect or maintain any personal information from children under the age of 13. If a parent or guardian believes that we have personal information of a child under the age of 13 in our database, they should contact us immediately at service@VividImagingSolutions.com and we will remove the information from our records.


Cookie Policy

This website uses cookies while the installation of cookies is based on consent, such consent can be freely withdrawn at any time. User's can manage preferences for cookies directly from within their own browser and prevent. Through browser preferences, it is also possible to delete cookies installed in the past, including the cookies that may have saved the initial consent for the installation of cookies by this website.


Amendments to Privacy Policy

We may amend this policy at any time by posting the changes on this page. Any changes to the policy will become effective upon posting. Your continued use of the website following any changes means you accept such revisions. Check the effective date of the policy at the top of this page and review any changes since the last time you used the website.


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